FAQ's with our Most Frequently asked Q&A's
We take pride in our shipping service just as much as our product. We want to make sure you receive your order in the condition we packed it in, with up to date tracking information and the fastest shipping times. If your package arrives damaged, please contact us as soon as possible so we can make it right.
We also offer Free local pickup if you are in the Huntsville, AL area.
We are Green friendly. Our shipping boxes are recycled material and we have little to no scraps which saves on landfill overages. We use LED lighting in our warehouse and we don’t use paper towels when cleaning anything in our warehouse. We only use and believe in Norwex Cloths. You simply wet your environment cloth with water and wipe away. Products come with a 30 day money back guarantee with no questions asked and they all come with a 2 year warranty. We highly recommend our Representative: https://michellejaronik.norwex.biz/.
Our rabbetless frames are made out of Polystyrene, which is Imitation wood moulding, a dense plastic that looks exactly like wood.
Their chief benefit is that they are indistinguishable from wood frames when hanging on a wall. For many people, the first time they know they are looking at an polystyrene frame is when they hold it in their hands. Poly frames are noticeably lighter than real wood frames, which in itself can be a benefit esp when hanging them on your mirrors.
Polystyrene is used in new home construction from window casings to crown moulding to picture and mirror frames.
We have a state of the art, patent pending method for assembling our frames. We don’t require you to have a miter saw, Liquid Nails Glue, or masking tape to do a crazy grid pattern all over your walls. You don’t have to wait hours for your assembled mirror to be dry and be able to place on your mirror. We only ask that you assemble your order when it arrives on a flat sturdy surface such as a carpet, you will need a phillips head screwdriver and a tape measure. That is it! You can assemble our frame in 10 minutes.
Why choose us?
So in a nutshell, yes our product is Top Notch, a must have and cant be beat! We promise!
Depending on which kit you purchased instructions will be as follows:
If you purchased a tape kit for your mirror frame you will need to purchase a bottle of Undo at your local craft store and fishing wire. Starting at the top you will pour the Undo in between your mirror and your frame and allow it to pour down for just a minute. Then inserting one edge of the fishing wire and holding on to the other end with your other hand (you are holding both ends with the wire in the middle in between your mirror and frame). In a sawing motion start at one corner on the top and work your way around all of the edges. You may want a second person available just in case. Once the mirror is removed the tape may leave behind a white foam looking material on your actual mirror. This is easy esp if you have already poured your undo onto the mirror and it has now soaked into the foam pieces that are left on your mirror. Simply take a glass scraper, or box cutter and carefully scrape off the adhesive that is stuck on your mirror. Don’t use force and try not to dig into the mirror, you don’t want scratches on your mirror.
The Bracket Kit
The bracket kit is a lot easier to remove once you install onto your existing mirror, hence the appeal to hang a bracket kit instead 🙂
For this removal, you will need a phillips head screwdriver, some undo, fishing wire and possibly a glass scrapper/box cutter. You can start by squirting some of the undo in between your mirror and frame on just the bottom, remember that is the only place you have tape. Allow that to penetrate for just a second and you can begin to use the fishing wire and using a sawing motion in between the mirror and the frame work from one corner to the next to loosen the adhesive. Once this has wiggled free then you will need to lift your mirror frame up and off of the brackets on top. Set the mirror down or out of the way. You will need to unscrew the brackets and remove them. If your tape has anything left behind you will need the glass scrapper to gently scrape away any adhesive left on the mirror. Super easy!
Unfortunately at this time we have not created a way to frame a circle or oval mirror but believe me when I say we have a room full of creative minds that are always looking to innovate. We will let you know as soon as this becomes available.
No worries, as long as that metal strip along the bottom of your mirror is flush to the mirror, our framing system will go right over it.
No problem, it is okay if your mirror sits directly on your back splash or your counter. Our frame will go directly over the top. This is also great if your current wall mirror has been exposed to the water and cleaners and the bottom edges have begun “silvering” in the back (the black specks or areas on your mirror). Our frame will help hide these as long as they are within the width of the frame you choose.